FREE CompuSec® Pocket FAQ
   

We have never believed that Freeware meant no support, so in our efforts to keep our customers happy, and to improve our support levels, we have created a CompuSec Forum.

  1. What are the benefits using FREE CompuSec® Pocket?

  2. I have forgotten my password, what should I do?

  3. What is the difference between device lock and device logoff features?

  4. Unable to synchronize the device with ActiveSync

Can't find your answer? Send us an email at support.sg@ce-infosys.com


 

1.

What are the benefits using FREE CompuSec® Pocket?
REE CompuSec® Pocket provides secure access control and strong encryption to give highest security to PDAs. Ease of use features together with fully automated encryption provides an ideal security product for securing your PDA.

 

2.

What encryption algorithm does FREE CompuSec® Pocket use?
FREE CompuSec® Pocket uses AES 256 bit encryption algorithm.

 

3.

I have forgotten my password, what should I do?
If you forgot your password, you can reset your password using your user ID and the PIN/Password reset code that you have entered during the installation process. Refer to the FREE CompuSec® Pocket user guide for further information.

4.

What is the difference between device lock and device logoff features?
Both features will lock off the user. Correct password/PIN need to re-enter to gain access to the system. Logoff heighten the security to ensure that all related security keys are being removed from the device memory.

 

5.

Unable to synchronize the device with ActiveSync
You need to enter the same PIN/Password for both the ActiveSync and the device before doing synchronization

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