Customer Service

Customer Service details:

Customer Service image

Final goal for our Customer Service is delivering customer satisfaction.

The growing base of CE-Infosys partners worldwide is for the benefit of our customers in the areas of consulting and support. We provide 2 support centres for 2nd and 3rd level support to our customers and partners. We also provide support for the Standard-Security product line worldwide. Our teams are committed to quickly and effectively resolve your issues and guarantee continuing operation of our solutions within your organisation.


Asia
CE-Infosys Pte Ltd
12 Tannery Road
#09-01/02 HB Centre 1
Singapore 347722Email : service.sg@ce-infosys.comFor customers without maintenance contract

Customer Support : support.sg@ce-infosys.com
Operation Hour : 9am – 6pm (GMT+8 Mon-Fri)

Close on Sat, Sun & Public Holidays

Europe

CE-Infosys GmbH
Am Küemmerling 45
D-55294 Bodenheim

Email : service.de@ce-infosys.com

For customers without maintenance contract

Customer Support : support.de@ce-infosys.com
Customer Hotline Support: 090 0187 0034 (1,86 € / Minute)
Operation Hour : 8:00 till 12:00 and 13:00 till 17:00 (GMT+ 1)

Close on Sat, Sun & Public Holidays

 

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